FAQs
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Frequently Asked Questions (FAQs)
1. How long does delivery take?
We deliver orders within 3–7 business days across India.
2. Do you offer Cash on Delivery (COD)?
Yes, we offer Cash on Delivery (COD) on selected orders.
3. How can I track my order?
Once your order is shipped, you will receive a tracking link via SMS or email. You can use it to track your order status.
4. What is your return policy?
We offer a 7-day return policy. You can request a return within 7 days of delivery if the product is damaged, defective, or incorrect.
5. How do I request a return or refund?
You can contact us via:
📧 shopikostore217@gmail.com
📱 +91 6291164565
Our team will guide you through the process.
6. When will I receive my refund?
Refunds are processed within 5–7 business days after the returned product is received and inspected.
7. Can I cancel my order?
Yes, you can cancel your order before it is shipped. Once shipped, cancellation is not possible.
8. Do you deliver all over India?
Yes, we deliver to most locations across India.
9. What if I receive a damaged or wrong product?
If you receive a damaged or incorrect item, please contact us within 24 hours of delivery with photos, and we will resolve it quickly.
10. How can I contact customer support?
You can reach us anytime at:
📧 shopikostore217@gmail.com
📱 +91 6291164565
We usually respond within 24 hours.